Your Boiler Needs Replacing. What Would You Do Next?
Watch how one couple made their decision, and what happened after their first winter.
What you’ll discover in under 3 minutes:
- Why they chose a heat pump instead of another boiler.
- The questions they asked before deciding.
- What the installation was really like.
- How their home felt after the first winter.
- Whether they’d make the same decision again.
Here's what changed after their first winter.
Their home felt more evenly heated.
Rooms that had always been colder became just as comfortable as the rest of the house
The system proved easier to use than the boiler it replaced.
Their heating and hot water delivered exactly what they had hoped for.
Could Your Home Be Next?
Every home is different.
Our instant cost calculator gives an instant quote, showing you what could be possible for your home.
The Decision Many Homeowners Face
For many homeowners, replacing a boiler isn’t something you plan.
It happens when the heating stops working, hot water disappears and you’re left making an important decision under pressure.
Thomas & Adrian were in a different position.
During a routine boiler service, they were told their boiler was beginning to deteriorate and would soon need replacing.
It still worked.
Which meant they had something many homeowners don’t.
Time.
Time to explore their options, ask questions and make a decision they felt confident about.
“It’s delivered everything we wanted from both our heating and hot water.”
“We’d Heard All the Same Questions”
Choosing a new heating system wasn’t something Thomas & Adrian rushed into.
Like many homeowners, they’d heard plenty of opinions about heat pumps.
Would it keep the house warm?
Would there be enough hot water?
Would it suit an older countryside property?
Would it actually be worth replacing the boiler?
Rather than asking them to simply trust us, we took the time to answer every question honestly.
Because confidence comes from understanding.
Not pressure.
Every Home Deserves Its Own Solution
Before recommending anything, one of our Energy Experts visited Thomas & Adrian’s home in Bentley, Surrey.
We assessed:
- The existing heating system
- The size and layout of the property
- Insulation levels
- Existing radiators
- Heat loss
- How they actually lived in their home
Only then did we design a heating system around the property. Because no two homes are the same. Neither should their heating.
“Rooms that always felt colder are now the same temperature as everywhere else.”
More Than Replacing a Boiler
For Thomas & Adrian, this wasn’t about installing a different piece of equipment.
It was about improving how their home felt every day.
We explained how modern heat pumps work, how our dual air source heat pump system differs from conventional single-unit systems, and why every Adlår system is designed around the home rather than simply replacing the appliance already there.
There was no pressure.
Just time to ask questions and understand the options.
When they felt ready, they chose to move forward.
“It’s actually easier to use than our old boiler.”
Installed While They Were on Holiday
One request stood out.
Thomas & Adrian asked whether everything could be completed while they were away.
Absolutely.
While they enjoyed their holiday, our engineers completed the installation over two days.
When they returned home, their new heating system was already installed and ready for commissioning.
After showing them how everything worked, answering every question and helping them feel confident using the controls, all that remained was to enjoy living with it.
“The whole house feels much more even.”
Thinking About Replacing Your Boiler?
The best heating decisions aren’t usually made in an emergency.
If your current boiler is nearing the end of its life, now is the ideal time to explore your options and understand what’s possible for your home.
Whether you’re simply gathering information or ready to take the next step, we’re here to help you make a confident decision.
