Last Updated: 07.02.2025
Adlår Castra UK Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, https://adlar.co.uk/ (the “Site”).
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
- Information We Collect
We collect both Personal Identifiable Information (PII) and Non-Personal Information to provide and improve our services.
1.1 Personal Identifiable Information (PII)
When you interact with our Site, we may collect the following information:
- Name
- Email address
- Phone number
- Address (if provided voluntarily for service inquiries)
1.2 Non-Personal Information
We may automatically collect certain technical data, including:
- Browser type and version
- Device information (e.g., operating system, screen resolution)
- IP address and location data (approximate, not precise)
- Pages visited on our Site and duration of visits
- Referring websites or sources
- How We Collect Information
We collect personal data through the following methods:
2.1 Direct Collection
You provide information when:
- Filling out contact forms
- Requesting a quote
- Subscribing to our newsletter
2.2 Automated Collection
We use cookies, tracking technologies, and analytics tools to gather usage data when you browse our Site. See Section 6 (Cookies & Tracking Technologies) for more details.
2.3 Third-Party Data Collection
We use third-party services to analyse and improve our website, including:
- Google Analytics (GA4)
- Google Tag Manager (GTM)
- Microsoft Clarity
- Meta Pixel (for advertising purposes)
- Google Search Console (GSC)
These services may track your activity on our Site and provide anonymised data insights.
- How We Use Your Information
We process personal data for the following purposes:
Providing Services – Responding to inquiries, processing requests, and delivering relevant information.
Website Improvement – Analysing visitor behaviour to enhance user experience.
Marketing & Advertising – Delivering personalised ads and promotions using tools like Meta Pixel and Google Ads.
Compliance & Legal Obligations – Meeting requirements under the UK GDPR and Data Protection Act 2018.
We do not sell, rent, or trade your personal data to third parties.
- Data Sharing & Third-Party Services
We only share your data when necessary for service delivery, legal compliance, or analytics. Your information may be shared with:
Third-Party Service Providers – Such as web hosting, email platforms, analytics providers, and marketing platforms.
Government & Legal Authorities – If required by law or to comply with legal obligations.
All third-party providers we work with comply with data protection regulations and do not use your data beyond our specified purposes.
- Your Rights Under UK GDPR
You have the following rights under the UK GDPR:
Right to Access – Request a copy of the personal data we hold about you.
Right to Rectification – Correct any inaccurate or incomplete information.
Right to Erasure (“Right to be Forgotten”) – Request deletion of your personal data, subject to legal requirements.
Right to Restrict Processing – Ask us to limit the way we use your data.
Right to Data Portability – Obtain your data in a structured, machine-readable format.
Right to Object – Withdraw consent or object to processing, such as direct marketing.
To exercise any of these rights, please contact us using the details in Section 10 (Contact Us).
We may require identity verification before processing your request.
- Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies to improve user experience.
6.1 What Are Cookies?
Cookies are small data files stored on your device to remember preferences, site activity, and session information.
6.2 Types of Cookies We Use
Essential Cookies – Required for website functionality.
Analytical Cookies – Help us understand how users interact with our Site (e.g., Google Analytics).
Marketing Cookies – Enable targeted ads on platforms like Facebook and Google Ads.
6.3 Managing Cookies
You can manage cookie preferences or disable them in your browser settings. However, some features may not function properly if cookies are disabled. Read our full Cookie Policy for more information.
- Data Retention Policy
We only retain personal data for as long as necessary to:
Fulfil the purpose it was collected for
Comply with legal obligations
Resolve disputes and enforce agreements
Data is securely deleted or anonymised when no longer required.
- Data Security Measures
We implement technical, administrative, and physical security measures to protect your data, including:
SSL Encryption – Secures data transmission between your browser and our Site.
Access Controls – Restricted access to personal data within our organisation.
Regular Security Audits – Monitoring for vulnerabilities and cyber threats.
Despite these measures, no system is 100% secure. Please take precautions when sharing personal information online.
- Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect data from them. If you believe we have collected a child’s personal data, please contact us to request deletion.
- Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in law, business operations, or security practices. Updates will be posted with a “Last Updated” date at the top of this page.
We encourage you to review this page periodically for any updates.
- Contact Us
If you have any questions, concerns, or data requests, please contact us at:
Adlår Castra UK Ltd
Email: info@adlarcastra.co.uk
Phone: 01252 268 669
Website: https://adlar.co.uk
By using our Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
