Frequently Asked Questions About Adlår’s Heat Pump Systems

Everything you need to know about Adlår’s Air Source Heat Pumps, from basic concepts to technical details.

Beginner FAQs:

An Air Source Heat Pump (ASHP) is a system that absorbs heat from the air outside—even in cold temperatures—and transfers it to your home for heating and hot water. It works like a reverse refrigerator, using a refrigerant to capture the heat and convert it into energy to warm your home.

Air Source Heat Pumps can operate efficiently even in temperatures as low as -15°C. They extract heat from the air and use a refrigerant cycle to boost the temperature, providing consistent heating throughout your home even during the winter months.

Yes. By switching to a heat pump, you can reduce your heating bills by up to 40% and significantly lower your CO₂ emissions. This makes heat pumps an environmentally friendly and cost-effective alternative to gas and oil boilers, particularly when combined with government grants like the Boiler Upgrade Scheme (BUS).

The Boiler Upgrade Scheme offers up to £7,500 in grants to homeowners replacing a traditional fossil-fuel heating system with a renewable energy solution like a heat pump. This grant covers a substantial portion of the upfront installation cost, making heat pumps more accessible.

The cost of installing an Air Source Heat Pump with the BUS grant will start as low as £1,000.

The installation process includes mounting the heat pump unit outside your home and connecting it to your heating and hot water system. Adlar’s expert team ensures that the installation is completed within one day with minimal disruption to your household.

Yes, Air Source Heat Pumps can work with both radiators and underfloor heating systems. For homes with radiators, we may need to assess if they are appropriately sized for the lower flow temperatures of a heat pump, and adjustments may be necessary to maximise efficiency.

In most cases, planning permission is not required for an Air Source Heat Pump. However, there are restrictions, such as limits on noise levels and placement, particularly in listed buildings or conservation areas. We recommend checking with your local authority to be sure.

Yes, switching from a gas boiler to a heat pump is straightforward. Adlar’s installation team handles the entire process, including any necessary upgrades to your system, such as insulation improvements or radiator changes.

With energy savings of up to 40%, most homeowners achieve a payback period of 5 to 10 years. Homes that previously used expensive heating systems like oil or electric will see faster payback, often between 5 to 7 years.

Intermediate FAQs:

Savings vary depending on your previous heating system. Homes switching from oil or electric heating typically save between £395 and £1,400 per year. Even homes switching from gas boilers can experience significant savings, as heat pumps are far more efficient.

The heat pump unit is typically installed outdoors and requires adequate airflow around it. A space of about 1-2 meters from walls or fences is recommended for optimal performance. The size of the indoor unit is comparable to a standard boiler.

With regular maintenance, Air Source Heat Pumps can last up to 20 years or more. The system’s efficiency and reliability can be extended with routine servicing and timely repairs.

Adlar’s Dual ASHP system operates at a whisper-quiet noise level, as low as 42 dB—similar to the sound of a refrigerator. The heat pump is designed to be unobtrusive and can be installed close to your home without causing noise disturbance.

Air Source Heat Pumps require minimal maintenance. This includes regular checks on the system’s refrigerant levels and cleaning the air filters to ensure optimal performance. We recommend a professional service at least once a year.

To ensure a heat pump operates efficiently, good insulation is essential. Poorly insulated homes may require improvements, such as loft or cavity wall insulation, to maximise the benefits of a heat pump system.

Yes, Adlar’s Dual ASHP system can provide cooling in the summer months. By reversing the process, the heat pump extracts heat from inside your home and expels it outside, offering an energy-efficient cooling solution.

Adlar manages the entire Boiler Upgrade Scheme (BUS) application process for you, from submitting the paperwork to liaising with the government on your behalf. You simply focus on the benefits of your new heat pump, while we take care of the rest.

For every tonne of CO₂ saved through heat pump installations, Adlar supports global aid projects like providing sleeping bags to people in need. You can choose to direct your CO₂ savings to a cause you care about, or we can allocate it for you.

Yes, Adlår is MCS certified (Installer: IAA10054), which means that both our manufacturing and installation processes adhere to the highest industry standards, ensuring quality, reliability, and efficiency.

Technical FAQs:

The COP measures the efficiency of a heat pump. Adlar’s Dual ASHP system has a COP of around 3 to 4, meaning it delivers 3 to 4 units of heat for every 1 unit of electricity used, making it highly efficient compared to traditional heating systems.

The SCOP measures a heat pump’s performance across the entire year, taking into account seasonal variations. Adlar’s Dual ASHP system achieves a SCOP of up to 4.89, meaning it remains efficient throughout the year, even in colder months.

While heat pumps are less efficient in extremely cold temperatures, Adlar’s systems are designed to operate efficiently even in temperatures as low as -15°C. The performance is monitored and adjusted automatically to maintain efficiency.

Adlår’s Dual ASHP systems use R32 refrigerant, which has a lower Global Warming Potential (GWP) than older refrigerants, making it more environmentally friendly.

Yes, Adlar’s heat pumps can integrate with solar panels, allowing you to power your heating system using renewable energy, further reducing your energy bills and carbon footprint.

Using smart controls, you can program your heat pump to operate more during off-peak hours to reduce electricity costs. This feature helps balance efficiency with cost, ensuring the system runs when it’s most economical.

Smart controls allow you to monitor and adjust your heat pump remotely using an app. You can set schedules, adjust temperature settings, and track energy usage, giving you full control over your heating system from anywhere.

Yes, Adlar’s Dual ASHP systems are scalable and can be adapted to meet the needs of larger homes. We assess the heating requirements of each property and recommend a system that will deliver optimal performance.

Free CONSULTATION:

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Unique ADLÅR FEATURES

Our ASHP cylinders produce cold air as a by product. In the winter we remove the waste air externally or into a dead space above insulation, but in the summer we can redistribute this cold air into your rooms.

If you have existing solar, these can be smartly connected to our heat pumps. This turns your cylinder into a thermal battery, working 3.8x more efficiently than a Solar iBooster.

When you only need hot water, and not heating, your outdoor unit can be turned off, just at the time you are actually likely to be in your garden.

Our cylinders can be equipped with an electric anode, which balances the mineral content of your water by filtering out calcium, extraneous particles, chlorine and heavy metals. The result is an almost neutral pH.

Unlike most heat pump systems, and heating systems in general, you either have hot water or heating. With Adlår’s dual heat pump system you always have both.