Contact Adlår Castra UK

Get in Touch with Adlår Castra

Our friendly, expert team is based in Farnham, Surrey, and serves homeowners within a 60-mile radius. We handle all consultations, installations, and aftercare in-house — so when you contact Adlår, you’re speaking directly with the people who design, fit, and support your system.

You can contact us using the form below, or reach out by phone or email:

Have a question about installation, maintenance, or government grants? We’re ready to help.

    Why Contact Adlår Castra?

    Local experts, not call centres.

    When you contact Adlår Castra, you’re speaking with our in-house team, not a third-party agency.

    Quick responses.

    We aim to respond to all enquiries within 1 working day.

    Full-service support.

    Whether it’s a new enquiry or existing customer issue, we handle it all — including grant support and system checks.

    Customer-first approach.

    We take pride in offering friendly, pressure-free advice to help you make the right choice for your home.

    What Can We Help With?

    Here are some common reasons people contact us:
    • Book a free home consultation
    • Ask about the Boiler Upgrade Scheme (£7,500 grant)
    • Get help with heat pump installation timelines
    • Speak to someone about Aurora II product features
    • Request aftercare or maintenance support
    • Ask a question about heat pump efficiency or sizing
    Not sure where to start? Just send us a message — we’ll guide you from there.

    Need Help Right Now?

    Before you fill in the form, you might find a quick answer in one of our guides:

    Your Information Is Safe With Us

    We respect your privacy. Your contact information will only be used to respond to your enquiry and will never be shared with third parties.

    Prefer Email?

    If you’d rather not use the contact form, just drop us an email at info@adlar.co.uk and one of our team will be in touch.

    Serving Homeowners in Surrey & the South East

    Adlår Castra UK is proud to support homes across:

    Surrey, Hampshire, Berkshire, West Sussex & London

    If you’re within our coverage area, we’d be happy to help you explore a low-carbon heating system designed for your home.

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    Want a Fully Funded Heat Pump?

    Want a Fully Funded Heat Pump?